Frequently Asked Questions – DA PUMPKIN GLOW GANG
Welcome to the DA PUMPKIN Festival Clothing FAQ! Here, we’ve gathered your most pressing questions about our glow-in-the-dark and reflective gear. Whether you’re prepping for a festival or just want to know more about our products, we’ve got you covered!
Orders & Shipping
How fast is DA PUMPKIN festival delivery?
Standard delivery within the EU takes 5–7 business days. Get your goodies delivered with speed! If you’re in a rush for a last-minute festival, we offer express shipping options. Just make sure to order at least 14 days before your event to guarantee delivery before the festival kicks off!
Can I order internationally?
Absolutely! We ship worldwide. Just a heads up: customs fees may apply for our non-EU customers.
How can I track my order?
You’ll receive a tracking number via email once your order ships. Just click on the link to follow your package’s journey to your doorstep!
Returns & Exchanges
Can I return a reflective t-shirt?
Yes! You’ve got 30 days to return or exchange unworn and unwashed tees with tags and original packaging. For our EU customers, you have 14 days to withdraw your order, no questions asked. For all the detailed info, check out our Return Policy.
What if my festival is coming up soon?
Don’t panic! Contact us at info@dapumpkin.shop—we’ll do our best to expedite your order!
Products & Sizing
Do the tees really glow AND reflect?
You bet! Our glow-in-the-dark prints soak up light and shine for hours. Plus, our reflective prints pop under flash photography and city lights.
How do I charge the glow effect?
Simply expose the print to any bright light source (think lamps, sunlight, or phone flashlights) for about 15–30 minutes to unleash the glow!
Where can I find sizing information?
Check out our size guide linked on the product page to find your perfect fit!
Care Instructions
How should I wash my tee?
To keep your gear looking fresh, machine wash inside out on the cold cycle. Avoid ironing the prints and hang your tees to dry.
How do I make my glow shirt last longer?
To maximize the glow effect, always store your shirts away from direct sunlight and keep them away from any harsh chemicals.
Festival Emergencies
Still got a question?
Contact the Glow Squad at info@dapumpkin.shop—we’ll sort you out in a flash! Our support team is here to help with anything you need.